Counselling is deeply personal, my name is Julie Smith and I offer a calm, respectful space where you can be heard, supported and empowered to move forward by offering professional and compassionate counselling across all areas, including anxiety, depression, grief, trauma, burnout and stress, relationships difficulties, life transitions, spiritual abuse and health related issues.
With close to 30 years experience working in Primary Healthcare, I have a specialty interest in health trauma, major diagnoses and chronic health conditions. I support my clients to process what they or their loved ones have been through, to make sense of the emotional impact of illness or major medical events on their relationships and find ways to live well with any ongoing health challenges they continue to experience, whether they are newly diagnosed, navigating long term conditions or recovering from treatment or trauma.
I offer a non-judgemental space where everyone is welcome. My own Christian faith informs who I am, and I am happy to include faith in our work if that feels meaningful to you.
I understand that seeking counselling can be a big step, and raise questions for you about what it is like, or what you can expect in the counselling room. I am happy to talk to you and answer any questions you might have prior to our first appointment. Please contact me if I can help.
People seek counselling for many different reasons. You may be feeling overwhelmed, anxious, low in mood, or navigating a significant life change. You might be experiencing relationship difficulties, grief, workplace stress, or simply a sense that something isn’t quite right. Counselling offers a confidential and supportive space to talk openly, gain clarity, and better understand yourself. It can help you develop healthier coping strategies, strengthen relationships, and move forward with greater confidence and hope.
I work with both individuals and couples, supporting my clients through personal challenges as well as relational difficulties. I draw from a range of evidence-based approaches, including Narrative Therapy, Cognitive Behavioural Therapy (CBT), Person-Centred Therapy, and Emotionally Focused Therapy. This integrative approach allows flexibility, to tailor my approach to you as an individual or couple rather than using a one size fits all way of working, whether we are exploring the stories that have shaped you, identifying unhelpful thought patterns, strengthening emotional awareness, or building deeper relational understanding.
Creating a safe, respectful, and confidential space is central to my practice. What you share in counselling is treated with care and professionalism, within ethical and legal guidelines. To ensure I provide the highest standard of care, as a registered counsellor, I engage in regular professional supervision. Supervision supports accountability, ongoing learning, and reflective practice, helping me to work thoughtfully and ethically while always keeping your wellbeing at the centre of our work together
My Christian faith is an important foundation in my life and shapes who I am, how I understand compassion, and the way I seek to care for others. It informs my values of grace, hope, dignity, and respect, and underpins my commitment to walking alongside people in their vulnerability and strength. At the same time, I deeply respect the diversity of beliefs and worldviews held by those I work with. I warmly welcome clients from other faith traditions, different spiritual perspectives, or no faith at all. Counselling is always centred on you, your beliefs, your story, and your goals, with openness, sensitivity, and respect at the heart of our work together.
Pastoral supervision is a reflective, restorative space where ministry leaders can pause, process, and grow. I believe that an emotionally healthy church or ministry requires emotionally healthy leaders, and supervision offers the intentional support needed to nurture that health. In our work together, I provide a confidential and compassionate environment to explore the emotional impact of ministry, navigate complex pastoral dynamics, and strengthen resilience. Through thoughtful reflection, theological grounding, and attentive listening, pastoral supervision helps you as a leader to sustain your calling with integrity, clarity, and wellbeing, helping you lead from a place of wholeness rather than depletion.
Professional supervision offers a supportive and reflective space to step back from the pressures of work and consider both the practical and emotional impact of your role. Whether you are navigating workplace stress, complex team dynamics, leadership responsibilities, ethical dilemmas, or the risk of burnout, supervision provides time to think clearly, process challenges, and strengthen resilience. It encourages thoughtful reflection, accountability, and professional growth while supporting your overall wellbeing.
I have a particular interest in working with health professionals, informed by my close to 30 years of experience as a practice manager. This background has given me a deep understanding of the demands, responsibilities, and relational complexities within healthcare settings, enabling me to offer informed, grounded, and compassionate supervision tailored to those working incaring professions.
How do I know if counselling is right for me? There isn’t a single “right” reason to begin counselling. Often, it starts as a quiet feeling that something needs attention.You might have hopes for yourself, or for your relationships. You might feel you need support to manage a life transition or to talk about the loss of a loved one. You may want to change something, but feel unsure how to begin. Perhaps a specific problem or concern is weighing on you, or maybe you have a hope for the future that you’d like space to explore. Counselling can offer time and room to think, feel, and understand yourself more deeply without pressure or expectation. You don’t need to have everything clearly worked out. Even a sense of “something isn’t quite right” is enough of a reason to come along
Do I need to have a crisis to come?
Not at all. Counselling can offer space to reflect, gain clarity, and make thoughtful changes before things escalate. In fact, many people come to counselling before a situation reaches breaking point. Reaching out early can help you understand what’s happening, build coping tools, and prevent concerns from becoming heavier or more complicated over time. Counselling can be a way to care for yourself and strengthen your wellbeing for the future.
Counselling is available through scheduled sessions, and I am unable to provide an immediate response or urgent crisis service. If you need emergency or urgent support, please contact your local GP or one of the services below:
· 1737 (call or text)
· Lifeline: 0800 543 354
· Suicide Crisis Helpline: 0508 828 865
In case of an emergency, dial 111 or visit your nearest hospital or emergency department.
What if I’ve tried counselling before and it didn’t help?
I am sorry to hear that. Not every counsellor or counselling approach is a good fit, and that’s okay. Your previous experiences don’t mean that counselling can’t help you now.
Previous counselling experience is one of the things I ask about when we meet for the first time. I am interested in what you have found helpful and what you might have felt less helpful in the past. As we work together, I will regularly check in to see how you are finding our sessions and whether there is anything you would like to change.
Am I able to talk about faith or beliefs in sessions?
Absolutely. I welcome people of all faiths or none. If faith is important to you, we can incorporate that into our sessions. I am a Christian, and that informs who I am personally, but you do not have to share my faith for us to work well together.
How do I get started?
Once you reach out using the contact form, I’ll get back to you, and we can decide together whether booking a first session feels right. There is no pressure or obligation and no charge for this call; it’s a first step to see if you want to take the next step. If you want to book an appointment, I will email you a client information form and a copy of my contract for you to either read and fill out, or we can complete them together on the day of your appointment. The form asks for basic details, your name, address, emergency contact, etc., and also has space for you to write about things like why you are coming to counselling, what things are important to you and if you have been to counselling before. You can choose to fill out all the spaces, or none of them; what you share is up to you.
What does it cost?
$110.00 for individuals
$140.00 for couples
What happens in the first session?
I offer a compassionate, relational space where you can talk without fear of judgment and be heard in a way that acknowledges your uniqueness, your values, and the skills and abilities you already have.
When we first meet, we will talk about your life, your family, and the things that are important to you. Starting this way lets me get to know who you are as a person before we explore what brings you to see me. I integrate narrative therapy into the work that we do together, which recognises that “the problem is the problem, you are not the problem”
As we explore what brings you to see me, we will identify how the thing that brings you to counselling is affecting you, your life, and your relationships with others, and what you hope we will achieve in our work together.
You can ask me any questions you have about me or my practice.
What if I feel emotional and don’t know what to say
If you feel emotional or don’t know what to say, that’s completely okay. Sometimes emotions show up before words do, and that’s part of the process. I’ll help gently guide our conversation, ask simple questions if it helps, or just sit with you until you’re ready to begin. You don’t need the “right” words or to explain everything clearly. We can start wherever you want, even with silence. Feeling stuck, overwhelmed, or tearful is sometimes part of the process, not a problem we need to fix. There’s no expectation to perform, explain, or make sense of everything straight away. Just come as you are.
Is everything I say confidential?
Central to any counselling relationship is the understanding that anything that you say in the counselling room stays in the counselling room. My space is one where you can speak your mind, explore issues that are important to you and begin to find clarity and healing with a new understanding of yourself and your situation. The only time I would have to break your confidentiality is if I had concerns that you might be a risk to yourself or another person. In this situation, I have an ethical responsibility to help keep you and others safe. If I ever had any concerns in this area, I would work with you to decide who best to involve and how to move forward.
As a registered counsellor, I am required to attend regular supervision, where I discuss my practice and the issues I am working through with my clients, to ensure I am working safely and ethically. During these appointments with my professional supervisor, I do not disclose any information that might identify you as my client.
How many sessions should I have?
The number of sessions you have is completely up to you; some people want just one or two to work through a specific issue, while others want more. Somewhere between 4 and 6 sessions would be about average, although some will want many more to address multiple or complex issues. You can see me weekly, fortnightly, monthly, or as needed.
What if I’m worried about cost and time?
There is a charge for the services I offer, and my fees are set, but if cost is an issue for you, I am happy to chat with you about how you might be able to access funding for counselling in the community.
When you see me, I will work with you to book our appointments to work in with your budget/paydays, etc.
Your time is valuable, so I allow enough space between my clients to ensure that I always run on time and do not keep you waiting. Generally, my appointments are an hour long, and I try to be flexible with your schedule where I can.
Will I become dependent on counselling
My counselling space is one where you feel seen and heard and can explore the things that bring you to counselling with openness and safety. As we do that and you begin to understand yourself more deeply, build awareness, and develop different ways of responding, your confidence in your own capacity often grows, too. Counselling isn’t about creating reliance, initially it may be a relief to feel like you’re not holding everything alone, but over time, as things feel steadier within you, support naturally becomes something you choose rather than something you feel you can’t manage without.
If concerns about dependency ever arise, we will talk about them openly. The goal is always that you leave counselling feeling more resourced, self-trusting and more able to navigate life in your own way.
Professional Memberships
julie@quietconversations.co.nz